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We're here to help with any questions you might have about the event or your fundraising. Can't see the answer to your question?

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The Event

How do I track my steps?

We will email you with instructions for tracking your steps through the CountIt platform. Please see the handy step-by-step guide and videos below:

Step 1: Click on this link to take you to CountIt: https://www.countit.com/create?company_id=abab6a60-1fc8-4a03-85a3-fc734294c1f7

Step 2: Enter your full name, email address and password to create your account

Step 3: It might ask you whether you need a fitness device, you can skip the step (bottom left hand corner).

Step 4: If you have clicked on the above link, it will take you directly to the correct group. However some internet filters alter the link. If you are asked to join a group you need to join the following group: LandAid's Steptober 2021 powered by Logicor
Important note: You have to join the LandAid Group BEFORE you join your own team.


Step 5: Once you have joined the group, then you can join your team. A red banner will appear at the top of your browser, saying ‘Your group has teams, but you are not on one. Click here to join one’ click the highlighted section

Step 6: There will be a long list of team names. You need to find your team name and then click join.
Watch video 1 below for a full guide for joining your team on CountIt. 


Step 7 : We now recommend that you download the CountIt App (available on both Apple & Android) this is the easiest way to connect your fitness tracker, including Apple Health.

Step 8: Login using the details that you used to create the account. And click on the cog in the top right hand corner. From here click 'trackers'. This will now give you a list of options for which tracker you would like to use. Click on the most appropriate one for you and follow the necessary steps.


Please watch these two handy videos which will explain how to track your steps: 

How to join your team on CountIt: https://vimeo.com/612491039

How to use the CountIt App: https://vimeo.com/612503845

Do I have to sign up as a team of 4?

No - you can sign up a team of less than 4, however you will be at a disadvantage as the team competition is the total number of steps per team.

Can I pay for all my teams registration fees in one go?

Yes - as the captain you can choose to pay for your own reg fee, as well as your team mates.

Can I pay for the registration fee via invoice?

Yes you can, please get in touch with the LandAid Events Team at: events@landaid.org

I have been invited to join a team but can’t find the link/the link doesn't work

If you’ve been invited to a team by your team captain - you can finish your registration here: https://join.landaid.org/register/invite/steptober

Do I need to purchase an activity tracker 

No - if you don't have a wearable device, you will be able to use your phone to track your steps.

How long does the event last for?

The event starts on 1st October and runs until the 14th October. There will be a virtual prize giving on Friday 15th October.

Fundraising

What's the fundraising target?

The target is £50pp or £200 per team

Can you help with my fundraising at all?

Yes, we're here to help! Please get in touch with Freya and Paul in the events team who are ready and waiting to help. Get in touch on: events@lanadia.org